Complaints and privacy




We do our utmost to make the period after the birth as pleasant as possible. Nevertheless, if you do have questions or complaints, you can discuss them with the maternity assistant or with the planner at the centre. We would urge you to discuss any complaints during the period of your maternity care, so that we are able to take measures to ensure that you still have a pleasurable experience. The planner can be contacted on 06 28909670 between 8.00am and 4.00pm, seven days a week.

The Birth Centre has a complaints protocol and complaints regulations. This can be obtained from the centre's planner.

We also have privacy regulations governing the maternity care centre and assistants. These are also available from the planner.

Here you'll find the General terms and conditions.


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Contact Maternity Care centre

De Genestetstraat 4
1054 AX Amsterdam
tel: +31 (0)20 6853898 (on working days 0930 - 1300 hours) fax: (0)20 685 40 78 e-mail:

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